Privacy Policy

1. Introduction

CranberrieStudios ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name provided when you contact us or request a consultation.
• Project Information: Content, images, branding materials, and other assets you provide for website development.
• Payment Information: Billing details necessary to process payments. We do not store credit card numbers directly; payment processing is handled by secure third-party providers.
• Website Usage Data: If analytics are enabled on our website, we may collect anonymized data such as page views, browser type, and general geographic location through tools like Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Communicate with you about your project, questions, or inquiries.
• Provide, maintain, and improve our web development services.
• Process payments and send invoices.
• Send service-related updates (e.g., care plan renewals, maintenance notifications).
• Improve our website and understand how visitors interact with it.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We may share information with trusted third-party services that assist in operating our business (e.g., hosting providers, payment processors, analytics tools). These providers are obligated to keep your information confidential.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using SSL encryption on our website, secure hosting infrastructure, and limiting access to personal information to authorized personnel only. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.

If Google Analytics or similar tools are implemented, they may collect anonymized data about your visit. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Client Website Data

For websites we build and host on behalf of clients, any user data collected through those websites (e.g., form submissions, analytics) is owned by the Client. We act as a service provider and will handle such data in accordance with the Client's instructions and any applicable care plan agreement.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and assets may be retained for a reasonable period after project completion to facilitate future updates or support.

10. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Opt out of any marketing communications.

To exercise any of these rights, please contact us using the information below.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact

If you have questions or concerns about this Privacy Policy, contact us at contact@cranberriestudios.com or call 816-319-4078.